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Returns Policy

You may return or exchange products that are unused, in unopened packaging and in saleable condition.

  • Sterile products (sterile sets, sterile gowns and drapes) and disposable hygiene products cannot be returned once the packaging has been opened, for hygiene reasons.
  • If the size does not fit, a medical uniform can be exchanged for another size.
  • If you received a damaged or incorrect item, contact us immediately after delivery — we will replace it.

To arrange a return, contact us quoting your order number:

Phone / WhatsApp: +994 77 378 07 03
Email: [email protected]
Address: Building 37, Qobu 3, Qobu Park, Lökbatan settlement, Garadagh district, Baku
Opening hours: Mon–Fri 09:00–17:30 (lunch 12:00–13:00), Sat 09:00–12:00